Pro wallet and platform terms — v2

Owner-approved policy; public purchasing remains subject to implementation and launch verification. Version marker: pro-wallet-daily-tax-v2. These terms apply to purchases explicitly accepting this version. Earlier accepted terms and billing records remain historical evidence; they are not rewritten by this publication.

Platform and wallet

AgentOwl charges $5 per month plus applicable tax for the platform subscription. Wallet funding is a separate prepaid account balance. Initial enrollment may collect the first platform payment and $25 of wallet funding as distinct items. Renewal does not replenish the wallet. Customers confirm each manual top-up; AgentOwl does not automatically recharge a saved payment method.

Usage and purchases follow the accepted rate card and are deducted asynchronously. Displayed balances are approximate while events and tax are pending. Stripe calculates supported tax in daily batches; AgentOwl reconciles those amounts against the wallet. Final monthly statements are available after reconciliation. A pending or incomplete period is provisional.

Provide an accurate service address, or use the validated account address when services are used there. Declare personal or business intended use. Tax IDs and exemption evidence are separate; business use does not itself establish exemption. Funding is separate from consuming services and is not itself service revenue.

Balances and paid-service pauses

Daily actual tax may cause an amount owed. No tax hold or tax-only minimum buffer is imposed. A negative wallet pauses new paid services until funds clear the deficit and normal service requirements pass. The platform subscription continues billing during a wallet pause; customers can access billing, top up and cancel. Outstanding usage and taxes remain payable after cancellation.

Ordinary service reservations can remain unavailable until outcomes are verified. Provider uncertainty does not automatically release a reservation or waive charges. Accepted prices and historical charges remain available for review.

Cancellation, recovery and reactivation

Cancellation stops renewal at the confirmed end of the paid period shown before confirmation. Rented numbers and resources are released then and may not be recoverable. Scheduling cancellation does not release them early. Workspaces and billing history remain available under the applicable retention policy.

A confirmed failed platform renewal pauses new paid services immediately. Payment can be recovered for seven days before rented resources are released; an earlier scheduled cancellation is not extended by that window. Provider cleanup can remain pending, and no unverified retained resource is promised as available.

The wallet is retained without expiry or forfeiture. Reactivation starts a new paid subscription using the same wallet; it does not add funding automatically or promise recovery of released numbers. Before expiry, undoing a scheduled cancellation retains the existing subscription. After expiry, debt can be repaid without subscribing; adding new spendable funds requires reactivation.

Discrepancies and refunds

Unused wallet funds are nonrefundable. There is no self-service withdrawal or unused-balance refund. Contact support@agentowl.dev for an operator-reviewed billing discrepancy, with the payment or charge reference and issue; never send full card credentials. A request moves no money. Approved corrections are source-linked and reconciled before being shown as complete. Mandatory legal rights, payment-network remedies and disputes remain available.

Service availability depends on reviewed tax and provider coverage. Acceptance of these terms alone does not establish a registration, approve a jurisdiction or activate an unsupported service. Recording/data retention follows the separately published applicable policy; financial-record retention is independent of wallet expiry and content deletion.